Booking Process


  1. Pending Booking - The booking is now pending payment of the Deposit. The Deposit is a minimum of 50% of the total tariff plus the booking fee and payment is required within 48 hours to confirm the booking. Once the deposit is received your booking will be confirmed, if prompt payment is not received the booking will be cancelled.


  1. Confirmed Booking Balance is due no later than 28 days prior to your arrival date, if your Booking Request is made less than 28 days from arrival then the deposit and full balance is required within 48 hours of making the Booking Request. NOTE you must also complete and submit your Bond Authority Form when making the balance payment. If Balance payment is not received or your bond form not submitted then keys will not be available and your booking will be cancelled.


  1. Complete the Bond Hold Authority Form and return it to


  1. Arrival you can Check-In to your property any time after 2pm on the arrival day. Your property will be checked by our staff prior to arrival and keys will be left at the property.